Mantis Service Service - On-Demand Home Service Flutter App with Complete Solution

Terms and Conditions

Introduction

Welcome to Mantis, your trusted platform for home maintenance and repair services. By accessing or using our app, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using the Mantis app, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Refund Policy. If you do not agree with any of these terms, you must not use our app or services.

2. Services Provided

Mantis connects users with professional service providers for various home maintenance and repair tasks, including but not limited to chimney cleaning, pool maintenance, electrical work, and plumbing. Mantis acts as a facilitator and is not directly responsible for the services provided by third-party contractors.

3. User Responsibilities

As a user of Mantis, you agree to:

Provide Accurate Information: Ensure that all information you provide, including contact details and service requirements, is accurate and up-to-date.
Comply with Local Laws: Abide by all applicable local, state, and federal laws when using our services.
Respect Service Providers: Treat all service providers with respect and ensure that they have a safe working environment.
Pay for Services: You are responsible for making timely payments for the services you book through the app.

4. Service Providers

Mantis works with a network of independent contractors. While we strive to partner with reputable and qualified service providers, we do not guarantee the quality of services provided. Service providers are responsible for their own actions and the quality of the services they deliver.

5. Pricing and Payments

Pricing: Prices for services are displayed within the app and are subject to change. Mantis reserves the right to modify pricing at any time without prior notice.
Payments: Payments for services are processed through the app. By booking a service, you authorize Mantis to charge your payment method for the full amount.
Refunds: Refunds are governed by our Refund Policy. Please review this policy for more details.

6. Cancellation and Rescheduling

Cancellation: Users may cancel a scheduled service within the allowed cancellation period without penalty. Cancellations outside of this period may result in charges.
Rescheduling: Users may reschedule services within the allowed rescheduling period. Rescheduling outside of this period may incur additional fees.

7. Limitation of Liability

Mantis is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of our app or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

8. Indemnification

You agree to indemnify and hold harmless Mantis, its affiliates, and its employees from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or in connection with your use of the app or any services booked through the app.

9. Termination

Mantis reserves the right to terminate or suspend your access to the app at any time, with or without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, our service providers, or our business interests.

10. Changes to Terms

Mantis may update these Terms and Conditions from time to time. When we make changes, we will post the updated terms on this page and update the "Last Updated" date at the top. We encourage you to review these terms regularly.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state in which Mantis operates. Any disputes arising from these terms will be resolved in the courts of that state.