Mantis Service Service - On-Demand Home Service Flutter App with Complete Solution

Privacy Policy

Introduction

Welcome to Mantis, your go-to app for all home maintenance and repair services. We are committed to protecting your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, and share your information when you use our services.

1. Information We Collect

We collect various types of information to provide and enhance our services:

Personal Information: When you create an account with Mantis, we collect personal information such as your name, email address, phone number, and payment details.
Service Details: Information about the services you schedule, including types of services (e.g., chimney cleaning, pool maintenance, electrical work), dates, and locations.
Device Information: We may collect data about the device you use to access Mantis, such as your IP address, browser type, operating system, and device identifiers.
Usage Data: We collect information on how you interact with our app, including the services you browse, the features you use, and the actions you take.

2. How We Use Your Information

The information we collect is used for the following purposes:

To Provide Services: We use your personal information to manage your account, schedule services, and facilitate communication with service providers.
To Improve Our Services: Usage data and feedback help us enhance Mantis by understanding user needs and improving app functionality.
To Communicate with You: We may use your contact information to send important updates, service confirmations, reminders, and marketing communications.
To Process Payments: We use your payment information to process transactions for the services you book through the app.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

With Service Providers: We may share your information with third-party providers who perform services on our behalf, such as payment processing, customer support, and service delivery. These providers are contractually required to protect your information.
For Legal Reasons: We may disclose your information if required by law, such as in response to a court order or subpoena.
With Your Consent: We may share your information with third parties if you give us explicit consent to do so.

4. Data Security

We take the security of your personal information seriously and implement a variety of security measures, including encryption and secure data storage. However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights

You have the following rights concerning your personal information:

Access and Correction: You can access and update your personal information at any time by logging into your account or contacting our support team.
Data Deletion: You may request the deletion of your personal information by contacting us. Please note that some information may be retained for legal or operational reasons.
Opt-Out of Communications: You can opt-out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

6. Children's Privacy

Mantis is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on this page and update the "Last Updated" date at the top. We encourage you to review this policy regularly.